I would suggest you open a support ticket with Microsoft as this would require in-depth troubleshooting to determine what is happening. If that is the case there is nothing much we can do.Ĭheck if Entourage compose preferences mail format set to HTML? If yes, change Entourage compose preferences mail format to default setting “Plain Text”Īnd send out an email with PDF attachment and test the behavior. On the new pop up, select Microsoft Edge program application to open the. ![]() Now select PDF file option and then click on Change program. Go to Control Panel, click Default Programs and then select Associate a file type or protocol with a program. Try to open a local copy of another PDF file from your local hard drive: In Internet Explorer, right-click the link to the PDF file, and then choose Save Target As from the pop-up menu (Windows), or click and hold the link to the PDF file and choose Download Link to Disk from the pop-up menu (Mac OS). Please check if this KB article is applicable to your issue Īre these HTML email + PDF attachments which are sent from MAC? These could be and HTML in the email is malformed due to which you cannot see the attachment in Outlook. Set the MS Edge PDF reader as the default PDF viewer. Solution 6 Test With Another PDF Document. However, the inline attachment is available for download in OWA? ![]() What is the version of Exchange Server in your environment?ĭo you see the attachment in OWA or is it still hidden. Last Patch? Did you installed Feb 2011 Cumulative update for Outlook 20? If not lets install these below updates for 20.ĭescription of the Office Outlook 2007 hotfix package (Outlook-x-none.msp): February 22, 2011
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